Spell
of
Gold

Privacy Policy

This Privacy Policy describes how Spell of Gold ("we," "us," or "our") collects, uses, and discloses your personal information when you use our social casino platform and services (collectively, the "Service"). We are committed to protecting your privacy in compliance with Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Please note: Our platform is a social casino; we do not offer real money gambling. All transactions, winnings, and gameplay involve virtual chips and rewards only.

1. Information We Collect

We collect information primarily to provide and improve our social gaming services.

  • Account Registration Data: Information you provide when creating an account, such as username, email address, password (hashed), and, optionally, your gender or age.
  • Gameplay and Virtual Currency Data: Data on your activity, including game history, betting patterns (with virtual chips), virtual gold balance, purchases of virtual goods, achievements, and time spent on the Service.
  • Device and Usage Information: Technical data, including IP address, operating system, browser type, mobile device identifiers, and metadata about how you interact with our Service.
  • Communications: Records of your correspondence when you contact our support team.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Maintain the Service: To operate the games, manage your virtual account, process virtual purchases, and ensure your progress and virtual currency are accurately tracked.
  • Service Improvement and Analysis: To monitor and analyze usage trends, evaluate game popularity, and optimize the user experience, load times, and technical performance.
  • Security and Fraud Prevention: To detect, prevent, and respond to potential fraudulent activity, abuse of the Service, or security vulnerabilities, ensuring the integrity of the virtual platform.
  • Customer Support: To respond to your inquiries, technical issues, and support requests efficiently.
  • Personalization: To deliver customized content, suggest relevant games, and offer personalized virtual bonuses based on your gameplay history.

3. Sharing and Disclosure of Information

We do not sell your personal information. We only share data with third parties in limited circumstances:

  • Service Providers: With vendors who perform services on our behalf, such as cloud hosting, data analysis, and technical support (e.g., Google Analytics). These providers are contractually obligated to protect your data.
  • Legal Compliance: When required by Canadian law, court order, or to cooperate with regulatory authorities (e.g., to comply with PIPEDA obligations).
  • Business Transfers: In connection with the sale, merger, or transfer of all or part of our business, where user data is transferred as a business asset.

4. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, typically while your account is active. We employ industry-standard security measures (including encryption and secure servers) to protect the integrity of your data against unauthorized access, disclosure, or alteration.

5. Your Rights (Canadian Context)

As a Canadian user, you have rights regarding your personal data in accordance with PIPEDA:

  • Right of Access: You can request access to the personal information we hold about you.
  • Right to Correction: You can request that we correct any inaccuracies in your personal information.
  • Right to Withdraw Consent: You may withdraw your consent to the collection and use of your data at any time, subject to legal or contractual restrictions. Note that withdrawing consent may affect your ability to use the Service.

6. Children's Privacy

Our Service is not directed to individuals under the age of 19. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

7. Contact Us

If you have questions, concerns, or wish to exercise your data rights under this Privacy Policy or PIPEDA, please contact our Privacy Officer using the following Canadian contact details:

  • Address: 50 Eileen Stubbs Avenue, Dartmouth, NS B3B 0M7, Canada
  • Phone: +1 (902) 462-0015
  • E-mail: help@spellofgold.com

19+ Access Required

Spell of Gold is a social casino for entertainment purposes only. It is strictly for adult players 19 years of age or older residing in Canada. By clicking 'Confirm,' you verify that you meet the age requirement.

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